Support Services
Advise
Channel will review your telecom needs and advise you of suitable solutions. We will provide you with typical scenarios to help your business needs. We make the choices together. You know your business, we know telecoms.
Plan
Implementation of a system can be phased according to your needs. We will plan and schedule the installation and training you need to make your system a success.
Installation
We specialise in high quality installations that are often technically complex.
Training
We provide comprehensive professional training for all installations to enable your company to obtain the most out of your equipment.
Maintenance
We have over 20 years experience of all types of installation and maintenance of telecom equipment. All our engineers are trained by our suppliers to the highest standards and levels of accreditation.
In house remote diagnostic support is available on virtually all the products we provide. Field maintenance engineers are despatched promptly to deal with any problems that cannot be resolved remotely.
Over the last six years Channel Comms have provided business phone systems for all of our offices. Their service has been excellent – I’m happy to recommend them. 
Scott B Bowie
Financial Director,
Alder King LLP
We were impressed with the high quality of customer care offered... very patient and helpful with our complex needs.
Jeff Walker
Director,
Bristol Mind
The project management and installation by Channel were outstanding and the business phone systems follow in the same footsteps.
Ann Hunt
Practice Manager,
Henriques Griffiths
After meeting several companies we found Channel Communications to be the most professional, we are still receiving comments from our patients on how easy and efficient the new phone system is. Our overall view is that we would recommend this company to other surgeries looking for a business phone system.
Sharon Lockwood
Practice Manager,
Llanedeyrn Health Centre
Following the recent installation of our new telephone system, I would like to say that so far we are delighted with the quality of the equipment and all the services we are receiving from Channel communications and look forward to a continued productive relationship with your company.
Mr. R Webb
Headteacher,
Woodlands High School
I have recommended the services of Channel Communications to several local practices and would have no hesitation in providing a reference for them.
Chris Walpole
Practice Manager,
Dyne Drewett Solicitors
An excellent company to do business with. Our purchased system was installed in line with our requirements in an efficient and friendly manner. The sales team, engineers and admin staff are extremely helpful and any changes to how we wish the system to function has been completed in a speedy fashion with a no fuss approach. Thoroughly recommended.
Paul Kelly
Aparajita Medical Practice
We were very impressed with their professionalism and quality of service. Channel Communications have provided us with a business phone system that is tailored to meet our needs and an after sales service that is second to none. We would have no hesitation in employing their services again.
Resource Manager
Ynysawdre Comprehensive School
Many thanks to all the team for the efficient manner in which our new office phone system was installed as part of our recent head office premises move. The transition was achieved seamlessly and on-time. Channel Communications are a pleasure to do business with.
Garry Watson
General & Facilities Manager,
Pegasus Planning Group
Channel Communications are the most professional and knowledgeable in their field, and we found their installation, products and after sales service first class. They have revolutionised our office phone systems and helped us achieve a fantastic reporting system. We would not hesitate to recommend Channel Communications.
We are very pleased with the level of service from Channel. They are always willing to try to adapt application to our personal needs. This was very evident in our latest project where they created a bespoke program to run a telephone message viewer in our staff room. We will keep using Channel because of the first rate service we continually get.
Ian Birchall
Sir Thomas Rich’s School, Gloucester
