About Channel
Channel are a leading provider of business phone systems, telecoms and IT solutions. We have specialist expertise in a variety of areas, including call centres, computer/telephony integration (CTI) and Voice over IP (VoIP). We are often called upon to provide and support technically complex solutions.
We have strategic alliances with some of the most significant suppliers in the telecoms market, including Aastra, Mitel and Avaya. Such alliances, combined with our experience in the telecoms field and our extensive telecoms skills and knowledge, allow us to create solutions that precisely target our customers' needs.
Every project begins with a comprehensive pre-sales study to identify, in detail, customer requirements and development plans. Careful project management by a senior member of the Channel Comms team ensures smooth implementation, minimising disruption. A range of quick-response support services gives peace of mind and swift restoration of services in the event of a fault.
Our Business Solutions & Services 
Over the last six years Channel Comms have provided business phone systems for all of our offices. Their service has been excellent – I’m happy to recommend them. 
Scott B Bowie
Financial Director,
Alder King LLP
We were impressed with the high quality of customer care offered... very patient and helpful with our complex needs.
Jeff Walker
Director,
Bristol Mind
The project management and installation by Channel were outstanding and the business phone systems follow in the same footsteps.
Ann Hunt
Practice Manager,
Henriques Griffiths
After meeting several companies we found Channel Communications to be the most professional, we are still receiving comments from our patients on how easy and efficient the new phone system is. Our overall view is that we would recommend this company to other surgeries looking for a business phone system.
Sharon Lockwood
Practice Manager,
Llanedeyrn Health Centre
Following the recent installation of our new telephone system, I would like to say that so far we are delighted with the quality of the equipment and all the services we are receiving from Channel communications and look forward to a continued productive relationship with your company.
Mr. R Webb
Headteacher,
Woodlands High School
I have recommended the services of Channel Communications to several local practices and would have no hesitation in providing a reference for them.
Chris Walpole
Practice Manager,
Dyne Drewett Solicitors
An excellent company to do business with. Our purchased system was installed in line with our requirements in an efficient and friendly manner. The sales team, engineers and admin staff are extremely helpful and any changes to how we wish the system to function has been completed in a speedy fashion with a no fuss approach. Thoroughly recommended.
Paul Kelly
Aparajita Medical Practice
We were very impressed with their professionalism and quality of service. Channel Communications have provided us with a business phone system that is tailored to meet our needs and an after sales service that is second to none. We would have no hesitation in employing their services again.
Resource Manager
Ynysawdre Comprehensive School
Many thanks to all the team for the efficient manner in which our new office phone system was installed as part of our recent head office premises move. The transition was achieved seamlessly and on-time. Channel Communications are a pleasure to do business with.
Garry Watson
General & Facilities Manager,
Pegasus Planning Group
Channel Communications are the most professional and knowledgeable in their field, and we found their installation, products and after sales service first class. They have revolutionised our office phone systems and helped us achieve a fantastic reporting system. We would not hesitate to recommend Channel Communications.
We are very pleased with the level of service from Channel. They are always willing to try to adapt application to our personal needs. This was very evident in our latest project where they created a bespoke program to run a telephone message viewer in our staff room. We will keep using Channel because of the first rate service we continually get.
Ian Birchall
Sir Thomas Rich’s School, Gloucester
