DECT is a cordless alternative to fixed phones. It allows users to make, take and transfer calls securely as they move around an office. Benefits include improved productivity and better customer service. DECT is an enabling technology for ‘new ways of working’ such as hot desking.
Benefits
DECT cordless phones can significantly improve internal and customer communication.
Key office staff can remain in contact wherever they are in the office.
No more ‘missed calls’.
Significant savings as number of return calls are reduced.
Integration with ISDN
DECT phone systems can be fully integrated with an existing ISDN phone system, using a DECT cordless handset, which is no different than using a standard desktop phone. All internal calls are free and there is full access to telephone system features, such as speed dials, call hold & transfer, DDI and Calling Line Identity (CLI). DECT cordless handsets can be ‘twinned’ with a desk phone, with calls automatically transferred to the cordless handset as soon as it is removed from its docking unit.
Features
The use of DECT phones is transparent to the caller, thanks to seamless hand over of calls from base station to base station, allowing you to wander around the premises whilst talking on the phone. The latest systems even allow users to switch from a desktop telephone to a cordless DECT phone without interruption during a call