The electronic mailbox can be accessed wherever you are, at any time. Unified Messaging (UM) improves employees' ability to handle and respond to important messages.
Field-based staff can pick up and manage messages anywhere, anytime. Benefits include better internal and external communications, greater productivity and cost savings.
Benefits
Mobile workers can experience a 70% time saving gain by using UM
Office-based staff experienced 50% time saving gain using UM
Using a UM platform enables you to save 80% of your time
Managing your voice mail, fax, and electronic mail
Unified Messaging is the ability to access all types of messages using the terminal of your choice - telephone and computer.
Take control of your messages before your messages take control of you. Today's businesses are continually innundated with a multitude of ways to communicate information - voice mail, fax, and electronic mail. And chances are, your company uses all three. But as the pace of business increases, so does the number of all types of messages, until enough voice, fax, and email messages are processed that the technology actually slows you down.
The need for efficient ways to communicate information has resulted in a number of different messaging mediums. Each message type has its own advantages and disadvantages and each requires a different terminal device for delivery and access - the telephone or computer. However, as the number of voice, fax, and email messages grows, so does the need for an improved way of managing them using a common set of management tools from a single terminal device.
Applications
Unified messaging applications allow you to access all of your messages - voice mail, fax and email - from the terminal device of your choice. You have more efficient access to your messages when you're in the office, and more flexible access when you're on the road. And that makes you more productive no matter where you are
Advanced message management features
UM advanced features give you the ability to reply to, forward, save or delete messages. And with all messages stored in one place, it becomes easier to keep a record of all e-mail, fax and voice messages.
