Service Provided – Business Calls and Line Rental
“I wanted to write to say thank you for your continued efforts on our behalf in arranging the transfer of our telephone calls and line rental to Channel. Throughout the process I have found you to be extremely helpful, courteous and efficient with any of the queries I have raised. I particularly like having one person to come to with any queries, who I know will take ownership of any problems and ensure I am satisfied with the solution”.
The Courthouse Medical Centre
Service Provided – New Phone System
“I would just like to say how pleased we are with our new Mitel phone system. It has helped us to monitor our calls and the patients seem so much happier now they realise they are in a proper queue. We love the fact we don’t have to manually switch it over after business hours and it’s really easy to change our greeting messages too.”
“We are all also very grateful for the quick response we always get when we do have a problem. There is always someone at the end of the phone to help. I would happily recommend Channel to anyone considering a new phone system.”
Anne Dunn, Practice Manager
Ysgol Gymraeg Pwll Coch – Primary School
Service Provided – Supply and Transfer of Telecom System
“Channel Comms provided excellent advice to ensure a seamless transfer of telecom systems. The work was completed professionally, efficiently and on time. Their engineers are extremely helpful and are able to respond rapidly to all requests for assistance. I would have no hesitation to use them again and to recommend them to others”
Ashville Group – Development and Investment Consultancy Business
“The Channel team are friendly, courteous and very efficient providing excellent backup and support when required. Our account managers Hannah Passey & Nick Boulton continually keep us appraised of technical developments and also ensure that the recommended solutions are appropriate for our business needs. We would not hesitate to recommend Channel to other organisations.”
Oldfield Surgery – Doctors Surgery
“The project management for the installation was comprehensive and the implementation went without a hitch. The ongoing maintenance and support from Channel has been excellent and of a consistently high standard, I would not hesitate to recommend them to other organisations.”
Medserve – Medical Equipment Provider
Service Provided – Fully Managed Telecommunications.
“Medserve have contracted Channel Communications to maintain all telecom services within the business. Channel have provided us with a cost effective solution along with an excellent and responsive service.
The Company and our Account Manager Oliver Gardner have been great to deal with and attentive to our requirements, I would recommend them as a provider to other organisations as they provide a professional, reliable and comprehensive service.”
Amy Ackerman – Director
Aber Medical Group – Doctors Surgeries
“I would like to say a massive thank you for all your hard work – I know it has been a huge task ensuring a smooth transfer, and I have been a worrier. The process for us in surgery has been a stressful one, as you know previous provider were not the easiest of suppliers for us and making sure we got the system just right was a big thing for the Partners. You guys made this simple and took most of the stress out of the process.
I would also like to say thanks to all the engineers that have helped install the system, each and every one of them have been outstanding and very patient. Again trying to co-ordinate our surgery and its sites is not always easy but we hope we didn’t cause too many complications.
We are getting used to the system and will no doubt find issues that need correcting, or find a different way around the system that suits us better. And I have no doubt that you guys will find the solution to our queries and make the changes without little stress and disruption, for me personally this is a life saver. I really would not have managed the changeover without you. So from me – thank you from the bottom of my heart, you are all diamonds!!!!!”
Clare Rees Manager