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Project Coordinator

Department: Service
Reports to: Service Director
Hours of work: 8.30am-5.00pm

Summary:

Channel Communications are a leading provider of corporate and business phone systems, Network Connectivity, and IT Solutions. The Project Coordinator will be a key member of Channel’s Service Team, responsible for the smooth implementation of all new installations. They will monitor and control the progress of each project to ensure that it is delivered within Channel’s installation parameters.

Key Responsibilities:

  • Review all new orders thoroughly, comprehensively checking all aspects using the departments resources and knowledge to confirm the order is ok to proceed.
  • Maintain communication with the client, keeping them updated at all times.
  • Ensure all projects follow Channel’s project plan in a timely manner.
  • Book site surveys.
  • Liaise with Channel’s Technical team following site surveys that they have carried out.
  • Book installations.
  • Liaise with third party suppliers
  • Order equipment in a timely manner
  • Provide Channel’s management team with weekly updates.

Job Type: Full-time

If you feel you would be a suitable candidate for the role – email your CV to careers@channelcomms.co.uk

 

Business Development Consultant

Department: Sales
Reports to: Sales Director
Hours of work: 8.30am-5.00pm

Purpose Of The Job:

To communicate, liaise & negotiate externally, to secure good quality & well qualified appointments for the Sales Team to sell Channel’s products & services to business decision makers. To manage & maintain the integrity & quality of their own database through making regular contact with businesses. As this is a target driven role, individuals will need to be self-motivated to achieve targets, you will need to have a driven & resilient approach in order to attain outstanding results.

Main Responsibilities & Accountabilities

• To effectively manage time in order to achieve KPI’S in line with agreed productivity targets on a daily, weekly, monthly basis.
• To create quality appointments for the Sales Team.
• To confirm all meetings to the prospect via email
• To ensure all appointments meet the agreed standard of quality set by the company.
• Actively promote Channel’s business products & services via outbound calls.
• Database management.
• To ensure all required user defined fields are correctly filled out in line with SalesDirector’s directions.
• To attend weekly one to one performance reviews to ensure you are working to achieve all objectives.
• To remain positive throughout a calling day.
• To self-motivate & self-manage.
• To work as part of and for the good of the Sales Team.
• To adhere to company policies on attendance & punctuality.

Essential Criteria:

• Previous telesales experience of working in a business to business sales environment
• Excellent communicator
• Numerate, literate & IT literate
• Self-motivated & disciplined
• Ability to achieve targets successfully

If you feel you would be a suitable candidate for the role – email your CV to careers@channelcomms.co.uk

Sales Account Manager

Department: Sales
Reports to: Sales Director
Hours of work: 40 Hours per week

Purpose Of The Job:

The individual will be responsible for all sales activities, including lead generation in an assigned geographical area. The individual will develop & implement a territory based plan of action to be agreed with the Sales Director which will meet both personal & business goals of expanding the customer base in the defined area. You will be fully accountable for activity & results within your territory.

Main Responsibilities & Accountabilities

• Responsible for the sales of all Channel products & services to maximise the growth across our entire business.
• Demonstrate & develop technical selling skills of product knowledge to give effective presentations to key business decision makers.
• Use effective questioning through staying abreast of industry specific trends of potential prospects and our own telecoms marketplace.
• Ensure the effective implementation of marketing plans
• Develop client relationships & referrals
• Maintain accurate records of all sales & prospecting activities including sales calls, presentations, closed sales, and follow-up activities within the assigned territory.
• Understand our pricing and proposal models.
• Maximize all opportunities in the process of closing a sale resulting in the taking of market share from our competitors.
• Develop an annual plan in conjunction with the Sales Director, which details activities to follow our financial year, which will focus on meeting or exceeding all sales targets.

Additional Responsibilities:

• Employees will be requested to work as & when necessary to meet Channel’s requirements. It is expected that you will be able to complete all your work within normal working hours however you may be required to work additional hours for the needs of the company & to achieve targets.
Sales Quotas to be delivered:
• To achieve activity targets
• To achieve new business profit targets
• To achieve recurring revenue targets
• Self-generate new business opportunities
• Attend face to face customer meetings for both existing & new
• Own appointment making for customer visits
• Focus on customer retention
• Resign customers to new contracts on leases & recurring revenue
• Arrange 2nd meetings with a view to sign new business

Knowledge, Skills & Experience:

• Previous experience of business to business sales
• Have a proactive nature & be self-managing
• Organisation skills, deadline orientated with the ability to prioritise a plan
• Negotiation skills
• Results orientated
• Excellent communicator written & vocal
• Must be presentable
• Candidate must show flexibility & be intuitive to remedy any issues
• Confidence in using equipment & computers (IT literate)
• Must hold full UK driving licence

If you feel you would be a suitable candidate for the role – email your CV to careers@channelcomms.co.uk