The very latest from Channel

The Facts About the BT ISDN Switch-Off

All you need to know about the BT ISDN switch off which starts in 2020. By David Allen, Senior Sales Consultant. If you are running or managing a business, my guess would be that you have already had the phone call or read the e-mail telling you that ISDN is about to be turned off.  […]

July 16, 2019

Sponsorship News

We are delighted to announce our sponsorship of Gloucestershire County Cricket Club and the naming of our very own Channel Communications stand. Please see the Club’s press release below: Gloucestershire Cricket Club are thrilled to announce a new partnership with leading technology provider Channel Communications Ltd. As part of the deal, Channel Communications have agreed […]

May 3, 2019

2019…..New You?

New Year is a time for resolutions, new goals and self-improvement, but with all the focus on personal resolutions, it’s easy to overlook areas of your business which can be improved upon. With technology such as business phones, broadband and mobile devices coming on so far in the last few years, updating your communications and […]

January 7, 2019

Don’t Let a Snow Day Cost Your Business This Winter

As the temperature begins to drop and weather conditions become more challenging, businesses must ensure they are prepared to cope with any disruptions and avoid any lost working days. Every year, snow, rain, flooding and fog lead to staff being unable to get into work, lost internet connectivity, disconnected phone lines, power loss and forced […]

December 19, 2018

Channel On The Road

Business Showcase South West 2018 On Wednesday 10th October 2018, Channel’s Sales Director, Nick Boulton and Business Development Manager, Hannah Passey, headed down to Ashton Gate, but not to watch any football or rugby.

November 8, 2018

Why Your Business Should Be Recording Calls

Traditionally being an expensive add-on requiring the installation of additional hardware, call recording has now become affordable and inexpensive for businesses running modern phone systems. If your business communicates with customers primarily by phone and you’re not recording calls, you are missing out on the many benefits including improved efficiency and higher customer satisfaction that […]

October 16, 2018

Are You Offering Your Customers True Resiliency?

How reliant is your business on the internet and broadband connectivity? Could you realistically continue serving your customers without access to it? Businesses of all shapes and sizes across almost every sector in the UK rely on the internet to carry out their day to day activities. In order to ensure a fast, reliable and […]

September 6, 2018

The Benefits and Drawbacks of Cloud Based Telephony

The cloud, the place where seemingly all your data is stored. In business environments, your work smartphone, accounting system, CRM, file storage system, email and web hosting systems may all use cloud technologies. With powerful functionality and lower overall telephony costs achievable, the popularity of cloud-based telephony sometimes referred to as ‘hosted telephony’ or ‘VoIP’ […]

August 3, 2018

BT to Shut Down PSTN and ISDN Networks– What You Need To Know

In 2015, BT Openreach announced that they would be phasing out the current PSTN and ISDN networks, meaning customers will need to make plans to move to internet-based telecommunications, such as SIP trunking. Since the announcement, there has been some panic and confusion within businesses in regards to their phone systems. Many are being told […]

May 2, 2018

Channel raises more than £4000 to help children with developmental difficulties

An enthusiastic 12 strong team from Channel, completed the gruelling Dartmoor Ten Tors Challenge over 2 days last month. Donations have continued to pour in well after the event, with donations now totalling a huge £4077.57 for Somerset children’s charity Bibic. Nick Boulton, our Sales Director, said: “We’re delighted to have taken part in this […]

November 17, 2017


What’s new for the handset in Apple’s latest version of their iOS software? Automatic setup If a customer is moving from their previous iPhone to their new iPhone, they can simply hold their new iPhone near an iOS device that they already own, and many of their personal settings, preferences and passwords are quickly and […]

September 19, 2017

iPhone 8 Vs iPhone X

With Apple announcing 3 new phones recently, you may find yourself wondering what the difference between them all is. Here we give a quick summary on what is new on each handset. iPhone 8 & iPhone 8 Plus • Colours: Gold, Silver or Space Grey • Comes in the 64GB & 256GB memory variants • […]

September 19, 2017

Hannah & Jayne take on the 10K

On Sunday 7th May, two of Channels employees put on their running gear and took to the streets of Bristol for the SimplyHealth 10k, alongside 13,000 other runners! Along the route they took in some of Bristol’s iconic views, including the famous Clifton Suspension Bridge. Business Account Manager Hannah, along with Jayne in the Networks […]

May 25, 2017

Gareth Wins Employee of the Quarter Award

We are delighted to announce that the winner of the Spring 2017 Employee of the Quarter award is Systems Engineer, Gareth Spencer. When asked why Gareth is deserving of this award, words like “extremely professional”, “very thorough”, and “goes the extra mile” came forward from his colleagues. All of these are true about Gareth. He […]

April 25, 2017

Channel’s day at the races…

Last month Channel went to the races!! Well unfortunately we didn’t really….but we had the next best thing, a race day inspired telephone session thought-up and managed by Channel Business Account Manager, Hannah, as a topical tribute to the exciting Cheltenham race week. Our Sales Team donned their glad rags and best racing themed attire […]

April 12, 2017

The 7 vs The 7

This is the major fight that the technology world is interested in. The latest flagship phones from Apple and Samsung Compare?

December 7, 2016

What is a leased line?

A leased line is a dedicated fibre-optic connection between your premises and the telephone exchange.

December 2, 2016

VoIP phone

VoIP phones can be simple software-based softphones or purpose-built hardware devices that appear much like an ordinary telephone or a cordless phone.

November 11, 2016

PSTN integration

The Media VoIP Gateway connects the digital media stream, so as to complete creating the path for voice as well as data media.

November 11, 2016

SIP Technology

ISDN services are typically limited to the channel blocks in which they are bought (typically 2, 10, 20, or 30), whereas SIP is deployed across a business’s existing WAN.

September 26, 2016

Birthday surprise at Channel HQ

This month we headed to Bristol’s buzzing Harbourside to celebrate the special Birthday of one of our longest standing colleagues.

August 31, 2016