Phone Systems & Hosted Telephony

At Channel Comms, we work with industry leading manufacturers such as Mitel and Avaya to provide our customers with powerful and flexible phone systems that improve efficiency, reduce call rates and significantly decrease maintenance costs paid on legacy technology. Using the latest technologies such as Virtualised Systems and Hosted Telephony, we provide telecoms solutions for businesses of all sizes across a range of different sectors to meet their unique requirements.

“I would just like to say how pleased we are with our new Mitel phone system. It has helped us to monitor our calls and the patients seem so much happier now they realise they are in a proper queue. We love the fact we don’t have to manually switch it over after business hours and it’s really easy to change our greeting messages too.”

“We are all also very grateful for the quick response we always get when we do have a problem. There is always someone at the end of the phone to help. I would happily recommend Channel to anyone considering a new phone system.”

Anne Dunn, Practice Manager, The Courthouse Medical Centre 

Read more testimonials from our happy customers here

On site phone systems

We provide on premise telephone systems that are reliable and scalable for businesses of all shapes and sizes. The good news is with our years of experience and dealing with the leading manufacturers in the world like Mitel and Avaya, we are going to provide the right answers for your business and always be there to help.

View our partner Mitel here

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Virtualised system

We are definitely not in the business of one system fits all! Every business has a set of unique requirements which we will talk to you about and understand. You can choose to implement an on premises phone system, a hosted service or a combination of the two with a virtualised or VMware based solution.

View our partner Mitel here

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Hosted telephony

Hosted or Cloud Telephony is being adopted by an increasing number of organisations, Hosted Telephony solutions give you an alternative to traditional on-premises telephone system hardware, with the flexibility and scalability you need to take control of your communications estate and adapt as your business changes.

Whether you are looking to improve service, satisfy compliance, mobilise your workforce, promote your environmental credentials or save money, Channel will help you achieve your goals

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